1 Job in Danville, KY
Apex Plumbing Solutions INC. is Hiring a Service Dispatcher Near Danville, KY
Why work for us? Apex Plumbing Solutions has been servicing our clients since 2008, providing superior plumbing services to our residential and commercial clients. As experts in our field, we are heavily invested in training our team. We have found that the best way to provide great customer service is to have a team that is satisfied with the work they do! If you're ready to settle into a solid, long-term position where what you do matters and your contributions are acknowledged, then we'd like to hear from you! To learn more, please visit our website at: https://www.apexplumbingky.com/
What we offer:
- Medical
- Dental
- Vision
- Long-term and short-term disability insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401k with 3% company match with the option for partial match up to 5%
- Career Advancement Opportunities
- Referral program
- Competitive commission pay and bonuses based on performance
Pay Range: $16.00/hr to $23.00/hr depending on experience
Job Duties:
- Take incoming customer calls
- Dispatch service technicians to job sites
- Debrief service technicians after completion of each call
- Forecast workload for technicians
- Update customer files
- Create service contract proposals for new customers
- Maintain maintenance agreements
- Make customer survey calls
Requirements:
- High school diploma or equivalent
- 1 year of experience in dispatching or customer service
- Excellent written and verbal communication skills
- Strong computer skills, including working in MS Office
- Highly organized with great attention to detail
- Geographical knowledge of service area or map reading skills
- Ability to multi-task
Job Summary
Full Time
Specialty Trade in Construction
$33k-41k (estimate)
01/04/2024
07/03/2024
apexplumbingky.com
DANVILLE, KY
50 - 100
Private
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Service Dispatcher include Customer Service, Life Insurance, Attention to Detail, Verbal Communication, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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